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Post by Owen on Sept 23, 2020 1:51:50 GMT
1 ~~~ Virgin Voyages to Set Sail with Contactless Food Delivery, Upgraded Air Filtration The cruise line was already eschewing cruise staples like buffets, setting Virgin Voyages ahead of the pack.
This story is part of our New Standard series, examining where travel is headed. Read more about how we define the New Standard here.
The pandemic delayed the first sailing of Virgin's hotly anticipated cruise ship Scarlet Lady until this month. But when it does begin exploring the Caribbean, it will feature several innovations that will matter to cruisers in the COVID era, in addition to the ballyhooed tattoo parlor, record store, and drag brunches. “When the pandemic hit, all of us in the hospitality industry had to pause to consider how to change the consumer experience to make guests feel safe and secure,” says Nirmal Saverimuttu, the chief experience officer for Virgin Voyages. “And we found that investments we made in developing a new customer experience had a lot to offer for a healthier, safer environment.” Here, how the liner is making us want to sail again. www.cntraveler.com/story/virgin-voyages-to-set-sail-with-contactless-food-delivery-upgraded-air-filtration ~ 8 September 2020 ~
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